This job ad has been posted over 40 days ago...
5
applicants
Meeter Greeter
at Sharjah Islamic Bank in Sharjah
job description
Greet and answers inquiries from persons entering the bank.
Effectively educate and guide the customers to enhance the usage of bank's alternative delivery channels.
Continuously reconcile inventories and undelivered items (cards, pin mailer, cheque book, etc) , and oversee delivery to account holder towards aiming to exceed customers' expectations and enhance their satisfaction up to the pre-decided levels.
Manage the wait time of branch platform area with friendly interaction with the customers to track the service indicator.
Will handle all walk-in customers at the branch by either directing them to appropriate counter or by resolving their inquiries
Cross sell bank's products to walk-in customers through proactive approaches
Provide basic information on all products/services.
Responds to opportunity arising for cross selling.
Manages the branch lobby area.
Enhance usage of alternate delivery channel.
Call customers to information desk to answer inquiries.
skill set
Customer Services
Communication
SIB's Product Knowledge
Islamic Banking
Greet and answers inquiries from persons entering the bank.
Effectively educate and guide the customers to enhance the usage of bank's alternative delivery channels.
Continuously reconcile inventories and undelivered items (cards, pin mailer, cheque book, etc) , and oversee delivery to account holder towards aiming to exceed customers' expectations and enhance their satisfaction up to the pre-decided levels.
Manage the wait time of branch platform area with friendly interaction with the customers to track the service indicator.
Will handle all walk-in customers at the branch by either directing them to appropriate counter or by resolving their inquiries
Cross sell bank's products to walk-in customers through proactive approaches
Provide basic information on all products/services.
Responds to opportunity arising for cross selling.
Manages the branch lobby area.
Enhance usage of alternate delivery channel.
Call customers to information desk to answer inquiries.
skill set
Customer Services
Communication
SIB's Product Knowledge
Islamic Banking
Published at 11-02-2009
Viewed: 149 times
Viewed: 149 times