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  <description>Latest jobs for Banking-and-finance</description>
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  <title>UAE GO</title>
  <dc:date>30-07-2010</dc:date>
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  <description>&lt;strong&gt;Location:&lt;/strong&gt; Abu Dhabi&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://www.abudhabi.ae&quot;&gt;http://www.abudhabi.ae&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;Job Purpose &amp;#8211; To work with the team providing Oracle Financials / &lt;span class=&quot;caps&quot;&gt;HRMS&lt;/span&gt; / Procurement functional support to meet the needs of Finance, HR &amp; Procurement users:&lt;br /&gt;&#10;• Provide advice and guidance regarding the efficient use of Oracle Financials, &lt;span class=&quot;caps&quot;&gt;HRMS&lt;/span&gt; &amp; Procurement&lt;br /&gt;&#10;• Provide software changes/ Report changes (&lt;span class=&quot;caps&quot;&gt;FSG&lt;/span&gt;) to meet changes in functionality as required.&lt;br /&gt;&#10;• Collaborate with project teams on future implementations of Oracle Financials &amp; &lt;span class=&quot;caps&quot;&gt;HRMS&lt;/span&gt;.&lt;br /&gt;&#10;Financials: The current set-up is Oracle E-Business Suite 11.5.10.2, on a version 10.2.0.3.0 database, on a Linux platform.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Main duties&lt;br /&gt;&#10;• Provide Oracle functional support to Finance team, HR team and Procurement team, perform day-to-day activities, as well as month-end and year-end closing on the system.&lt;br /&gt;&#10;• Trouble shoot and resolve incidents as they occur within the target resolution time.&lt;br /&gt;&#10;• Provide advice and guidance on the efficient use and configuration of Oracle Financials.&lt;br /&gt;&#10;• Test functionality after software patches and upgrades to Oracle Financials.&lt;br /&gt;&#10;• Provide support to Oracle Financials reports.&lt;br /&gt;&#10;• Test and implement functionality changes.&lt;br /&gt;&#10;• Work with project teams on future implementations of Oracle Financials.&lt;br /&gt;&#10;• Advise/guide on functional security setup.&lt;br /&gt;&#10;• To identify the need to implement a customization.&lt;br /&gt;&#10;• Ensure that known errors are correctly classified and that the recovery procedures are documented and shared with other team members.&lt;br /&gt;&#10;• Regular reporting to Line Manager, updating on status, flagging any barriers to success, and identifying opportunities for improvement&lt;br /&gt;&#10;• Work as part of team, delivering own tasks in line with deadlines and standards and supporting others to achieve their goals&lt;br /&gt;&#10;• Provide input and manage technical functions&lt;br /&gt;&#10;????????&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Knowledge and Experience&lt;br /&gt;&#10;• 3 years experience of Oracle Financials, &lt;span class=&quot;caps&quot;&gt;HRMS&lt;/span&gt; and Procurement modules.&lt;br /&gt;&#10;• Detailed knowledge of Oracle Financials R11.5.10 functionality.&lt;br /&gt;&#10;• Good functional and application knowledge of GL, AP, CM, FA.&lt;br /&gt;&#10;• Use Oracle tools like &lt;span class=&quot;caps&quot;&gt;FSG&lt;/span&gt;, &lt;span class=&quot;caps&quot;&gt;ADI&lt;/span&gt;, Web &lt;span class=&quot;caps&quot;&gt;ADI&lt;/span&gt;, Discoverer, Oracle Reports to deliver compliant reports, queries and financial data analytics&lt;br /&gt;&#10;Qualifications&lt;br /&gt;&#10;• Post graduate qualification with over 4 years relevant experience or graduate with over 6 years experience; or subject matter experts with over 6 years of experience&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Interpersonal Skills&lt;br /&gt;&#10;• Good verbal and written communication skills.&lt;br /&gt;&#10;• Ability to train.&lt;br /&gt;&#10;• Able to work effectively under pressure for example when dealing with major incidents.&lt;br /&gt;&#10;• Good attention to detail.&lt;br /&gt;&#10;• Strong interpersonal skills&lt;br /&gt;&#10;• Proactive and enquiring nature with a willingness to take on a range of responsibilities&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://www.jobs.uaego.com/job/99/senior-oracle-support-specialist-at-oracle-financials/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://www.jobs.uaego.com/job/99/senior-oracle-support-specialist-at-oracle-financials/</link>
  <title>[full-time] Senior Oracle Support Specialist at Oracle Financials</title>
  <dc:date>2009-11-01 16:55:38</dc:date>
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 <item rdf:about="http://www.jobs.uaego.com/job/87/insurance-associate-at-oman-insurance-company-psc/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; Dubai&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://www.tameen.ae&quot;&gt;http://www.tameen.ae&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;job description&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;The job holder is responsible for processing member turnover endorsements (additions, deletions, status change, and change of member details) in accordance with the established procedures and standards within the authority limits&lt;br /&gt;&#10;Key Responsibilities:&lt;br /&gt;&#10;1. Process member turnover up to the assigned authority&lt;br /&gt;&#10;2. Speedy and accurate processing of member turnover requests that builds / enhances customer relations and credibility&lt;br /&gt;&#10;3. Provide accurate and timely feed back to queries related to member turnover process&lt;br /&gt;&#10;4. Escalate customer issues and concerns where the timely resolution is not being achieved in light of the laid out policy and turnaround time&lt;br /&gt;&#10;skill set&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Knowledge and Skill Set:&lt;br /&gt;&#10;• Strong Interpersonal and team building skills&lt;br /&gt;&#10;• Strong Knowledge of Microsoft office&lt;br /&gt;&#10;• Ability to work under pressure&lt;br /&gt;&#10;• Excellent Customer service orientation&lt;br /&gt;&#10;• Written and verbal communication skills in English and Arabic (preferable) Strong&lt;br /&gt;&#10;Qualifications: -Higher Diploma in any discipline or Graduate degree in any discipline&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Compensation &amp; Standard Benefits:&lt;br /&gt;&#10;Salary: As per Company standards&lt;br /&gt;&#10;Timings: 8:00 AM to 4:00 PM, 5 Days / Week (Friday &amp; Saturday is a Holiday)&lt;br /&gt;&#10;30 days annual vacation at the end of 12 months with 1 months gross salary + Cash = Air Ticket fare to Cairo, Egypt.&lt;br /&gt;&#10;Medical &amp; Group Life Insurance for Self Only&lt;br /&gt;&#10;Performance based Annual bonus &amp; Annual salary Increments&lt;br /&gt;&#10;Training &amp; Certification both in Insurance &amp; Personal development (Internal &amp; External)&lt;br /&gt;&#10;To be registered with the Pension Authority for &lt;span class=&quot;caps&quot;&gt;UAE&lt;/span&gt; nationals as per the &lt;span class=&quot;caps&quot;&gt;UAE&lt;/span&gt; Law&lt;br /&gt;&#10;To be involved in team building activities to build a family atmosphere in the company&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://www.jobs.uaego.com/job/87/insurance-associate-at-oman-insurance-company-psc/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://www.jobs.uaego.com/job/87/insurance-associate-at-oman-insurance-company-psc/</link>
  <title>[full-time] insurance associate  at Oman Insurance Company (PSC)</title>
  <dc:date>2009-10-13 04:55:30</dc:date>
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 <item rdf:about="http://www.jobs.uaego.com/job/86/insurance-officer-at-oman-insurance-company-psc/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; Dubai&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://www.tameen.ae&quot;&gt;http://www.tameen.ae&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;job description&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;The jobholder is responsible for assessing and underwriting new business, endorsements and renewals in accordance with the established Company procedures and standards up to the assigned limit.&lt;br /&gt;&#10;Key Responsibilities:&lt;br /&gt;&#10;1. Take underwriting decisions up to the assigned financial authority&lt;br /&gt;&#10;2. Liaise with Third Part Administrators, reinsurance and claims for service delivery issues&lt;br /&gt;&#10;3. Assist in providing an accurate, high quality and speedy underwriting service that builds customer relations and credibility&lt;br /&gt;&#10;4. Provide quotes to brokers / third parties / customers based on risk price analyses&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;skill set&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Knowledge and Skill Set:&lt;br /&gt;&#10;• Strong Interpersonal and team building skills&lt;br /&gt;&#10;• Strong Knowledge of Microsoft office&lt;br /&gt;&#10;• Ability to work under pressure&lt;br /&gt;&#10;• Excellent Customer service orientation&lt;br /&gt;&#10;• Written and verbal communication skills in English and Arabic (preferable) Strong&lt;br /&gt;&#10;Qualifications: &amp;#8211; Graduate degree preferably in Science, Insurance, Risk management,&lt;br /&gt;&#10;Accountancy, Law. Business Admin, Economics.&lt;br /&gt;&#10;Compensation &amp; Standard Benefits:&lt;br /&gt;&#10;Salary: As per Company standards&lt;br /&gt;&#10;Timings: 8:00 AM to 4:00 PM, 5 Days / Week (Friday &amp; Saturday is a Holiday)&lt;br /&gt;&#10;30 days annual vacation at the end of 12 months with 1 months gross salary + Cash = Air Ticket fare to Cairo, Egypt.&lt;br /&gt;&#10;Medical &amp; Group Life Insurance for Self Only&lt;br /&gt;&#10;Performance based Annual bonus &amp; Annual salary Increments&lt;br /&gt;&#10;Training &amp; Certification both in Insurance &amp; Personal development (Internal &amp; External)&lt;br /&gt;&#10;To be registered with the Pension Authority for &lt;span class=&quot;caps&quot;&gt;UAE&lt;/span&gt; nationals as per the &lt;span class=&quot;caps&quot;&gt;UAE&lt;/span&gt; Law&lt;br /&gt;&#10;To be involved in team building activities to build a family atmosphere in the company&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://www.jobs.uaego.com/job/86/insurance-officer-at-oman-insurance-company-psc/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://www.jobs.uaego.com/job/86/insurance-officer-at-oman-insurance-company-psc/</link>
  <title>[full-time] insurance officer at Oman Insurance Company (PSC)</title>
  <dc:date>2009-10-13 04:54:30</dc:date>
 </item>
 <item rdf:about="http://www.jobs.uaego.com/job/85/manager-emiratization-at-oman-insurance-company-psc/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; Dubai&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://www.tameen.ae&quot;&gt;http://www.tameen.ae&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;job description&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;You will be managing the Emiratization process proactively &amp; consistently to make the company &amp; Insurance Industry the most preferred employer by the &lt;span class=&quot;caps&quot;&gt;UAE&lt;/span&gt; Nationals.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Main responsibilities :&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Design, develop &amp; implement the Emiratization strategy for the company .&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Develop &amp; manage the &lt;span class=&quot;caps&quot;&gt;UAE&lt;/span&gt; Nationals Management Development Program.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Manage relationships with all government &amp; external organizations&lt;br /&gt;&#10;e.g. &lt;span class=&quot;caps&quot;&gt;ENDP&lt;/span&gt;, &lt;span class=&quot;caps&quot;&gt;HCT&lt;/span&gt; &amp;#8211; &lt;span class=&quot;caps&quot;&gt;DWC&lt;/span&gt;, &lt;span class=&quot;caps&quot;&gt;EBIFS&lt;/span&gt;, Universities, career fairs etc.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Assist in the integration of &lt;span class=&quot;caps&quot;&gt;UAE&lt;/span&gt; National Employees by providing appropriate HR Support &amp; guidance to both line managers &amp; &lt;span class=&quot;caps&quot;&gt;UAE&lt;/span&gt; National employees.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Identify &amp; recommend improvements in processes &amp; procedures in recruiting, retaining, remunerating &amp; recognizing &lt;span class=&quot;caps&quot;&gt;UAE&lt;/span&gt; Nationals to enhance Emiratization (Recruitment &amp; Retention).&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Actively participate in career growth plan &amp; development for &lt;span class=&quot;caps&quot;&gt;UAE&lt;/span&gt; Nationals across the company.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Achive the set Annual Emiratization Target for each Department &amp; the company.&lt;br /&gt;&#10;skill set&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;University qualifications : Graduate&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Other certifications :&lt;br /&gt;&#10;Added advantage if you have qualifications in HR.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Previous experience :&lt;br /&gt;&#10;4 &amp;#8211; 5 years work experience in the HR Department related to Emiratization program is preferred.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Preferred experience from a Bank.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Specialist knowledge :&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;-Recruitment methodology &amp; processes knowledge.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;-Knowledge of Laws related to the employment of &lt;span class=&quot;caps&quot;&gt;UAE&lt;/span&gt; Nationals.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;-Knowledge of employee relations, disciplinary procedures &amp; conflict resolution.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Other Skills :&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;-Knowledge &amp; understanding of HR resources concepts, practices, systems, &amp; procedures.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;-Very Good interpersonal &amp; communication skills -Both written &amp; oral in Arabic &amp; English.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;-Ability to work effectively in a team of diverse nationalities.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;-Program planning &amp; leadership skills.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;-Ability to resolve employee issues related to &lt;span class=&quot;caps&quot;&gt;UAE&lt;/span&gt; nationals.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;-Excellent in MS office.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;-Age Range : 25 &amp;#8211; 35&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;-Nationality Preference: &lt;span class=&quot;caps&quot;&gt;UAE&lt;/span&gt; Nationals only&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;-Language Skills : Arabic &amp; English&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;About the Company&lt;br /&gt;&#10;________________________________________&lt;br /&gt;&#10;Oman Insurance Company (&lt;span class=&quot;caps&quot;&gt;OIC&lt;/span&gt;) is one of the premier insurance companies in the &lt;span class=&quot;caps&quot;&gt;UAE&lt;/span&gt; with 10 branches including the Head Office and an established presence in each Emirate. It has also started its operations in Oman and Qatar as part of its Growth strategy. Through the sound leadership of its Top Management, H.E. Mattar Humaid Al Tayer, Mr. Abdulmuttalib Mustafa, and dynamic Board of Directors, the company has ascended to this status and acquired the image of being a quality insurance company. Moreover, &lt;span class=&quot;caps&quot;&gt;OIC&lt;/span&gt; commands an image of being a financially sound, professionally managed organization.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Established in 1975, the Company has never looked back and achieved a premium turnover of Dhs 1.51 Billion in 2007. It has a technical reserve of Dhs 517 Million, shareholders equity of Dhs 2.36 Billion and its assets in excess of Dhs. 4.69 Billion. Rated as A Excellent by A.M. Best and Rated A- company by Standard &amp; Poor&amp;#8217;s and supported by leading Reinsurers like Swiss Re, Munich Re, Allianz and Arig. &lt;span class=&quot;caps&quot;&gt;OIC&lt;/span&gt; underwrites all types of risks in General, Life &amp; Health insurance and goes that extra mile to tailor make special covers. &lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://www.jobs.uaego.com/job/85/manager-emiratization-at-oman-insurance-company-psc/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://www.jobs.uaego.com/job/85/manager-emiratization-at-oman-insurance-company-psc/</link>
  <title>[full-time] manager emiratization at Oman Insurance Company (PSC)</title>
  <dc:date>2009-10-13 04:53:19</dc:date>
 </item>
 <item rdf:about="http://www.jobs.uaego.com/job/77/customer-service-officer-2-at-first-gulf-bank/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; Abu Dhabi&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://www.fgb.ae&quot;&gt;http://www.fgb.ae&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;job description&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;This role is primarily responsible for business mobilisation through excellent customer service standards. Resolving customer service issues of branch customers accurately and on time and ensuring high customer satisfaction scores. Assisting the Customer Service Supervisor in ensuring the smooth functioning of the bank floor operations. Ensuring achievement of sales and cross selling targets.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;skill set&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;• Ensure that liabilities and asset growth are as per the stated business targets&lt;br /&gt;&#10;• Develop and sustain cordial relationships with affluent community members.&lt;br /&gt;&#10;• Develop a service-oriented and performance driven culture by ensuring that all service quality targets are met at all times&lt;br /&gt;&#10;• Monitoring service quality indicators and takes corrective measures to ensure highest level of customer satisfaction&lt;br /&gt;&#10;• Ensuring all problems/complaints/queries are handled quickly, efficiently and tactfully&lt;br /&gt;&#10;• Resolving escalated customer complaints and ensuring timely resolution of the same&lt;br /&gt;&#10;• Driving sales of new products, ensuring proper documentation of applications and tracking sales targets to achieve growth&lt;br /&gt;&#10;• Providing cross-sell leads to sales teams and ensuring timely follow-up to ensure conversion&lt;br /&gt;&#10;• Ensuring implementation of all audit recommendations and minimizing occurrence of any deviations during audit checks&lt;br /&gt;&#10;• Monitoring service quality indicators and takes corrective measures to ensure highest level of customer satisfaction&lt;br /&gt;&#10;• Ensuring all problems/complaints/queries are handled quickly, efficiently and tactfully&lt;br /&gt;&#10;• Resolving customer complaints&lt;br /&gt;&#10;• Driving sales of new products, ensuring proper documentation of applications and tracking sales targets to achieve growth &lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://www.jobs.uaego.com/job/77/customer-service-officer-2-at-first-gulf-bank/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://www.jobs.uaego.com/job/77/customer-service-officer-2-at-first-gulf-bank/</link>
  <title>[full-time] customer service officer 2 at First Gulf Bank </title>
  <dc:date>2009-10-13 02:53:35</dc:date>
 </item>
 <item rdf:about="http://www.jobs.uaego.com/job/76/credit-administration-department-credit-control-officer-at-first-gulf-bank/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; Abu Dhabi&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://www.fgb.ae&quot;&gt;http://www.fgb.ae&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;job description&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Responsible for all &lt;span class=&quot;caps&quot;&gt;CAD&lt;/span&gt; , limit control, credit control practices in the Bank&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;skill set&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Experience Required:Should have 2+Years of expereince with Min 1 years in a simillar role. &lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://www.jobs.uaego.com/job/76/credit-administration-department-credit-control-officer-at-first-gulf-bank/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://www.jobs.uaego.com/job/76/credit-administration-department-credit-control-officer-at-first-gulf-bank/</link>
  <title>[full-time] credit administration department credit control officer at First Gulf Bank </title>
  <dc:date>2009-10-13 02:51:41</dc:date>
 </item>
 <item rdf:about="http://www.jobs.uaego.com/job/75/customer-service-officer-at-first-gulf-bank/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; Abu Dhabi&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://www.fgb.ae&quot;&gt;http://www.fgb.ae&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;job description&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;This role is primarily responsible for business mobilisation through excellent customer service standards. Resolving customer service issues of branch customers accurately and on time and ensuring high customer satisfaction scores. Assisting the Customer Service Supervisor in ensuring the smooth functioning of the bank floor operations. Ensuring achievement of sales and cross selling targets.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;skill set&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;• Ensure that liabilities and asset growth are as per the stated business targets&lt;br /&gt;&#10;• Develop and sustain cordial relationships with affluent community members.&lt;br /&gt;&#10;• Develop a service-oriented and performance driven culture by ensuring that all service quality targets are met at all times&lt;br /&gt;&#10;• Monitoring service quality indicators and takes corrective measures to ensure highest level of customer satisfaction&lt;br /&gt;&#10;• Ensuring all problems/complaints/queries are handled quickly, efficiently and tactfully&lt;br /&gt;&#10;• Resolving escalated customer complaints and ensuring timely resolution of the same&lt;br /&gt;&#10;• Driving sales of new products, ensuring proper documentation of applications and tracking sales targets to achieve growth&lt;br /&gt;&#10;• Providing cross-sell leads to sales teams and ensuring timely follow-up to ensure conversion&lt;br /&gt;&#10;• Ensuring implementation of all audit recommendations and minimizing occurrence of any deviations during audit checks&lt;br /&gt;&#10;• Monitoring service quality indicators and takes corrective measures to ensure highest level of customer satisfaction&lt;br /&gt;&#10;• Ensuring all problems/complaints/queries are handled quickly, efficiently and tactfully&lt;br /&gt;&#10;• Resolving customer complaints&lt;br /&gt;&#10;• Driving sales of new products, ensuring proper documentation of applications and tracking sales targets to achieve growth &lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://www.jobs.uaego.com/job/75/customer-service-officer-at-first-gulf-bank/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://www.jobs.uaego.com/job/75/customer-service-officer-at-first-gulf-bank/</link>
  <title>[full-time] customer service officer  at First Gulf Bank </title>
  <dc:date>2009-10-13 02:50:29</dc:date>
 </item>
 <item rdf:about="http://www.jobs.uaego.com/job/74/al-mishae%e2%80%99al-trainees-at-emirates-nbd/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; Dubai&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://www.emiratesnbd.com/&quot;&gt;http://www.emiratesnbd.com/&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;job description&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Al Misha’al Training Programme is meant for the undergraduates. These inducted staff are trained both on-job and off-job before they work permanently as Tellers or PBAs in the different branches of the Bank.All &lt;span class=&quot;caps&quot;&gt;UAE&lt;/span&gt; Nationals who meet the required skills are invited to apply and be a part of the most successful training programs conducted by EmiratesNBD Bank.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;During this training period, which extends over 2 months, they are assessed regularly. This period is succeeded by an intense On-The-Job training for about 6 weeks, to equip them to work efficiently as Tellers/PBAs.&lt;br /&gt;&#10;skill set&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;High school graduates and above.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;&#9;&lt;ul&gt;&#10;&#9;&#9;&lt;li&gt;Intermediate Communication Skills( verbal and written)&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Intermediate MS Office Skills&lt;/li&gt;&#10;&#9;&lt;/ul&gt;&#10;&#9;&lt;ul&gt;&#10;&#9;&#9;&lt;li&gt;Good Interpersonal skills&lt;/li&gt;&#10;*Ability to work independently as well as part of a team&#10;&#9;&#9;&lt;li&gt;Must be flexible and adaptable in a continuously&lt;/li&gt;&#10;&#9;&lt;/ul&gt;&lt;br /&gt;&#10;changing environment &lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://www.jobs.uaego.com/job/74/al-mishae%e2%80%99al-trainees-at-emirates-nbd/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://www.jobs.uaego.com/job/74/al-mishae%e2%80%99al-trainees-at-emirates-nbd/</link>
  <title>[full-time] al-mishae’al  trainees at Emirates NBD </title>
  <dc:date>2009-10-13 02:44:30</dc:date>
 </item>
 <item rdf:about="http://www.jobs.uaego.com/job/73/young-graduate-development-program-at-bnp-paribas/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; Dubai&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://www.eau.bnpparibas.com&quot;&gt;http://www.eau.bnpparibas.com&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;job description&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Young Graduate Development Program&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;&lt;span class=&quot;caps&quot;&gt;BNP&lt;/span&gt; Paribas, success in career, success in life.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;&lt;span class=&quot;caps&quot;&gt;BNP&lt;/span&gt; Paribas is a powerful, leading international bank with a dynamic presence in the Gulf region. It has branches in Bahrain, Qatar, &lt;span class=&quot;caps&quot;&gt;KSA&lt;/span&gt;, &lt;span class=&quot;caps&quot;&gt;UAE&lt;/span&gt; (Dubai and Abu Dhabi) and Kuwait. It employs over 173,000 people and maintains a presence in over 85 countries. The group holds key positions in three major activities: Retail Banking, Investment Solutions and Corporate &amp; Investment Banking.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;We offer you a program with a rotation through our different activities in &lt;span class=&quot;caps&quot;&gt;UAE&lt;/span&gt; and Bahrain. You will get exposure to a variety of assignments and challenges that will enable you to gain and develop new knowledge and skills.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Responsiveness, Commitment, Ambition and Creativity are our core values.&lt;br /&gt;&#10;Your main asset will be your personality. You are a 2009 fresh graduate with Bachelor or Master (Finance, Economics, Business Administration, Accounting, Management, Marketing or Information Technology), willing to discover, to grow and to improve your skills in banking environment.&lt;br /&gt;&#10;You can apply by e-mail: marie.ortiz@mideast.bnpparibas.com&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Starting date: 1st November 2009.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;For more information about &lt;span class=&quot;caps&quot;&gt;BNP&lt;/span&gt; Paribas:&lt;br /&gt;&#10;&lt;span class=&quot;caps&quot;&gt;BNP&lt;/span&gt; Paribas &amp;#8211; &lt;span class=&quot;caps&quot;&gt;UAE&lt;/span&gt; website: http://www.eau.bnpparibas.com&lt;br /&gt;&#10;skill set&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;2009 Fresh Graduate with Bachelor or Master (Finance, Economics, Business Administration, Accounting, Management, Marketing or Information Technology), willing to discover, to grow and to improve your skills in banking environment.&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://www.jobs.uaego.com/job/73/young-graduate-development-program-at-bnp-paribas/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://www.jobs.uaego.com/job/73/young-graduate-development-program-at-bnp-paribas/</link>
  <title>[full-time] young graduate development program at BNP Paribas</title>
  <dc:date>2009-10-11 20:11:45</dc:date>
 </item>
 <item rdf:about="http://www.jobs.uaego.com/job/72/senior-relationship-manager-at-bnp-paribas/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; Dubai&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://www.eau.bnpparibas.com&quot;&gt;http://www.eau.bnpparibas.com&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;&#10;Duties&lt;/p&gt;&#10;&#10;    * Development of Asset Portfolio&#10;&#10;    * Management of Corporate Desk&#10;&#10;    * Cross Selling&#10;&#10;    * Relationship Management&#10;&#10;    * Credit Risk Monitoring&#10;&#10;    * Credit Risk Appraisal&#10;&#10;    * Compliance&#10;&#10;&#9;&lt;p&gt;Profile&lt;/p&gt;&#10;&#10;    * The ideal candidate should be a university graduate in a business related field. An &lt;span class=&quot;caps&quot;&gt;MBA&lt;/span&gt; would be a plus.&#10;&#10;    * At least 5 years experience as Relationship Manager is required, preferrably dealing with corporate clients.&#10;&#10;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://www.jobs.uaego.com/job/72/senior-relationship-manager-at-bnp-paribas/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://www.jobs.uaego.com/job/72/senior-relationship-manager-at-bnp-paribas/</link>
  <title>[full-time] Senior Relationship Manager  at BNP Paribas</title>
  <dc:date>2009-10-11 20:09:44</dc:date>
 </item>
</rdf:RDF>